I went in to get some bolts to hold on the windshield of my motorcycle, and they didnt have them but they gave me the number of the supplier who might have them. Then i talked to the service department about when my tires need replaced and they came outside to check the tires for me. Everybody was super nice and they did their best to find a solution to my problems.
The customer service at Westfield is some of the best I've seen in the industry. Before I was even a customer, I gave them a call about a key I lost for my motorcycle. The rep there (big shoutout to Justin!) actually spent 2 days calling around and doing research on how to get the code for my key, including calling Honda and other dealers. He tracked down the original dealer for my bike and I was able to get the code and get a new key made. I've been there for service and to buy accessories as well and everyone there has been knowledgeable and great to work with.
Josh was extremely helpful, answering all my questions and giving me information to help me learn about utv's and decide what I really need, with absolutely no pressure to buy anything. I will definitely go back there if l decide to buy new. Prices seem good too, as they discount the prices and mark them at the discounted price to begin with.
I just want to add this place of business is also a great bicycle repair shop. Doug is a top notch bike tech and they also have some sweet MTB and road bikes for sale...
I took my dirt bike up to Westfield Powersports because I trust them, and they are close to my home. After diagnosing My 2011 Rmz-250 they said that it needed a top end rebuild, as well as the clutch. Having a brother who works in the industry but living so far away. I trust them and had them do the work. Almost $2000 in work later my bike still doesn't run right, and I've barley ridden it since then I believe I put 1.5 - 2 hours riding on it Now they don't stand behind there work if I drove it back up there from Michigan I would still have to pay for repairs. Don't make the same mistake I did. Should have just drove the 4 hours to Michigan to get my brother to fix it. I was a customer of over 2 years at Westfield power sports, can't believe they won't take care of a mistake they made. Never going back. I could have bought a used bike for the price of the repairs. Horrible service.
Westfield Powersports is a US Car Dealer based in Westfield, Indiana. Westfield Powersports is located at 18128 Market Ct, Westfield, IN 46074, USA.
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