Really excellent customer service both in sales (no joke) and service. I've never had such a good experience purchasing or servicing a vehicle. Thus is probably where we will purchase all of our cars from now on.
All I can say is my experience was fantastic! Went to look for a specific vehicle they had, salesmen Brent Cassidy approached us and helped us. We test drove it immediately and liked it as expected! He wanted to proceed, we told him what we wanted and what we could do. He asked for a chance and we gave it to him. He was able to do everything we asked the first try and kept his word on everything he promised. Fantastic service and sales from a new and used car dealership! Highly recommend them!
Great sales and support staff. A tad expensive (for servicing at least). Really friendly people who take care of you. They have been in the business for a while now and it shows.
Great customer service. Price for oil change was reasonable. Did not have to wait hours on a Saturday for an oil change like I have done before at some other places.
We test drove two Lincolon Automobiles, a MKT and an MKX. Loved the MKX and will be buying next year. What was most impressive is the sales representative that worked with us, ask for Lance. He is extremely knowledgeable and a pleasure to work with. I only wish they had a location on the south side of Indianapolis.
Tom Roush Used Car Superstore is a US Car Dealer based in Westfield, Indiana. Tom Roush Used Car Superstore is located at 525 David Brown Dr, Westfield, IN 46074, USA.
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